Toronto. Shelter, Support and Housing Administration. Homelessness Initiatives and Prevention Services. Central Intake Program

Toronto. Shelter, Support and Housing Administration. Homelessness Initiatives and Prevention Services. Central Intake Program

Office phone: Central Intake Line 416-338-4766
Crisis phone: Central Intake Line accepts collect calls Mon-Sun 24 hours 416-338-4766
Toll-free phone: from Greater Toronto Area 1-877-338-3398
Fax: Central Intake Line 416-397-5725
Email: cfi@toronto.ca
Web site: www.toronto.ca/housing
Service Contact: Chilombo Olawoye, Supervisor, Social Assistance, phone:416-338-2497
Service contact Shift Leader phone:416-397-5651
Hours: Intake Line -- Monday to Sunday 24 hours
Area served: City of Toronto
Languages of service: English ; interpreters available for other languages
How to apply: No walk-in service * call Intake Line
Fees: None
Service description:
    Centralized hostel access system for homeless individuals and families requiring emergency shelter
  • coordinated shelter placement with family shelters, assaulted women's shelters, shelters for single women and single men, and youth 16 years and older
  • comprehensive homelessness prevention strategies
Organization type: Regional Government


Subjects Emergency Shelter Clearinghouses ~ Homeless Families; Emergency Shelter Clearinghouses ~ Assaulted Women; Shelter Information Lines ~ Homeless Families; Shelter Information Lines ~ Assaulted Women; Outreach Programs ~ Families ~ Homelessness Issues